Part-Time Job in Sacramento – Customer Service Representative

Company FedEx
Location Sacramento, CA
Job Type Part Time
Posted On
Salary $17 - $23
Part-Time Job in Sacramento – Customer Service Representative at FedEx — Part Time in Sacramento, CA. Salary: $17 - $23.

Local Part-Time Job Overview: Sacramento

Part-Time Job in Sacramento: Customer Service Representative Company: FedEx Location: Sacramento, CA

Part-Time Salary: $17-$23/Hour (approx. $23.9k/Year) Benefits: Steady supplemental income with predictable weekly hours. Stable part-time work with a friendly Sacramento team and clear expectations.

Core Focus

This part-time position centers on your professional skills within the Logistics And Customer Service space in Sacramento.

  • This part-time role in Sacramento is an excellent opportunity for professionals skilled in relevant skills.
  • Our FedEx part-time team in Sacramento, CA is growing.
  • Benefit from working part-time in Sacramento, a key hub for the Logistics And Customer Service industry.


About FedEx Customer Support

FedEx serves millions of customers daily across 220+ countries, and every interaction matters. The FedEx Customer Service team is the voice behind the brand — resolving shipping inquiries, tracking issues, and claims with professionalism and efficiency. FedEx invests heavily in training, technology, and employee development to ensure every customer touchpoint reflects the Purple Promise of outstanding service.


Position Overview

FedEx is hiring Customer Service Representatives to handle inbound calls, chats, and emails from residential and business shipping customers. You will troubleshoot tracking issues, process claims, schedule pickups, and provide rate quotes using FedEx proprietary systems. Both on-site and remote work options are available depending on location.

Key Responsibilities

  • Answer inbound customer inquiries via phone, chat, and email regarding shipment tracking, delivery status, and account issues.
  • Process damage and loss claims, initiate package traces, and escalate complex cases per FedEx protocols.
  • Educate customers on FedEx shipping services, rate structures, and packaging requirements.
  • Schedule on-demand pickups and resolve address correction issues in real time.
  • Maintain first-call resolution rates and customer satisfaction scores above team benchmarks.

Qualifications & Benefits

Must be 18+ with a high school diploma or equivalent. Minimum 1 year customer service experience preferred. Strong verbal and written communication skills required. Proficiency with computer systems and ability to multitask across applications. FedEx offers competitive hourly pay, full benefits, tuition reimbursement, remote work eligibility, and internal promotion opportunities.

Frequently Asked Questions

How much does the Job in Sacramento – Customer Service Representative position pay at FedEx?

This role offers a pay range of $17 - $23. Actual compensation may vary based on experience, shift, and location within Sacramento.

Where is this Job in Sacramento – Customer Service Representative job located?

This position is based in Sacramento, CA. FedEx has facilities throughout the region, but this specific opening is in Sacramento.

How many hours per week is this part-time Job in Sacramento – Customer Service Representative role?

Part-time positions at FedEx generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.

Does FedEx offer tuition assistance or education benefits?

Yes, FedEx offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.

Does FedEx provide training for new hires?

Yes, FedEx provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.

What qualifications do I need for this Job in Sacramento – Customer Service Representative role?

Most Job in Sacramento – Customer Service Representative positions at FedEx require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.

Top Searches

Job in Sacramento – Customer Service Representative jobs near me

Job in Sacramento – Customer Service Representative jobs hiring near me

Job in Sacramento – Customer Service Representative jobs at FedEx

Job in Sacramento – Customer Service Representative jobs in Sacramento

Job in Sacramento – Customer Service Representative jobs in Sacramento, CA

Job in Sacramento – Customer Service Representative jobs near me in Sacramento, CA

Job in Sacramento – Customer Service Representative job openings in Sacramento

Job in Sacramento – Customer Service Representative jobs hiring in Sacramento

Job in Sacramento – Customer Service Representative jobs

Part time Job in Sacramento – Customer Service Representative jobs near me

Job seekers searching for FedEx

FedEx jobs near me

FedEx jobs hiring near me

FedEx jobs in Sacramento, CA

Jobs hiring in Sacramento for FedEx

FedEx jobs hiring in Sacramento

Jobs at FedEx logistics and customer service

FedEx employment near me

FedEx job application

FedEx Job in Sacramento – Customer Service Representative pay rate

FedEx tuition reimbursement program

Trending Searches in Sacramento, CA

Job in Sacramento – Customer Service Representative job openings in CA

Job in Sacramento – Customer Service Representative jobs hiring in Sacramento, CA

Job in Sacramento – Customer Service Representative jobs near me in Sacramento, CA

Part time logistics and customer service jobs in Sacramento

Part time jobs hiring near me

Receiving logistics and customer service jobs in Sacramento

Dock worker jobs near me

Jobs hiring this week in Sacramento

Urgent hiring jobs near Sacramento

Jobs currently in Demand in Sacramento

FedEx jobs in Sacramento

Customer Service Rep jobs near me

Support Specialist jobs near me

Help Desk Associate jobs near me

Client Services jobs near me

Jobs in Sacramento, CA

Job openings in Sacramento

Logistics And Customer Service jobs near me

Full time logistics and customer service jobs in Sacramento

Searches you may like

FedEx vacancies near me

Jobs by FedEx

Logistics And Customer Service openings near me

Jobs hiring near me full time

Entry level logistics and customer service jobs near me

Flexible schedule jobs in Sacramento

Jobs around me in Sacramento

Help Desk Associate jobs near me

Client Services jobs near me

Local job openings in Sacramento

← View All Jobs